Certificate operations is a volume problem with a liability tail
Triaged the moment it lands
Pace reads each request as it arrives, identifies the client, the holder and the coverage asked, and routes it by priority.
Checked against the policy, every time
Each request is compared to actual policy terms, holder templates, and state issuance rules.
Delivered to the holder, filed to the account
The ACORD 25 is sent to the holder and filed to the account in your AMS. No migration, no parallel system to maintain.
Built for the audit, not just the output
Every certificate carries a complete record of source documents, checks performed, and human approvals.
Spikes don’t need a hiring plan
Cert volume surges at month and quarter end, and today that means overtime and shifts stacked across timezones. Pace processes the surge around the clock, with no dips in quality.
Live in minutes, not quarters
With Tempo, your team can build and iterate on your COI workflow in minutes. No roadmap, no ticket, no waiting on a vendor release.
Personalized to your rules
Every brokerage and carrier issues certificates differently. Pace works from your rules, not a template.
See what your cert queue looks like when routine
requests get issued automatically