The process
Triaged the moment it lands
Requests arrive from shippers, freight brokers and onboarding portals. Pace identifies the carrier, the requester and the coverage being demanded, and routes it by priority.
Checked against the contract, not just the policy
Auto liability, cargo and general liability limits are checked against what the shipper or broker agreement actually requires, and against the endorsements on the policy.
Delivered to the shipper, filed to the account
The ACORD 25 is sent to the shipper or freight broker and filed to the account in your AMS. No migration, no parallel system to maintain.
A complete certificate agent, in minutes
Built for the audit, not just the output
Every certificate carries a complete record of source documents, checks performed, and human approvals.
Spikes don’t need a hiring plan
Fleets change constantly, and every unit added or removed sends certificates back through the queue. Pace processes the surge around the clock, with no dips in quality.
Live in minutes, not quarters
With Tempo, your team can build and iterate on your certificate workflow in minutes. No roadmap, no ticket, no waiting on a vendor release.
Personalized to your rules
Every shipper and freight broker demands its own wording, and every account adds requirements on top. Pace works from your rules, not a template.
This page was prepared specifically for BHHC’s commercial auto and trucking operations team and appointed agents, given the certificate and endorsement volume their book is likely to see coming out of this ruling.