Certificates, from request to filed
Triaged the moment it lands
Pace reads each request as it arrives, identifies the client, the holder, and the coverage asked for, then routes it by priority. Rush requests stop depending on who happens to be at their desk.
Checked against the policy, every time
Each request is compared to actual policy terms, holder templates, and state issuance rules. Where a request asks for more than the policy supports, Pace flags it instead of issuing it.
Delivered to the holder, filed to the account
The ACORD 25 goes to the holder and the record files back to the account in your AMS. No migration, and no parallel system for your team to maintain.
Loss runs, without the chasing
Every carrier, tracked in one place
Portal requests and email requests run at the same time, with one view of what is outstanding and what has landed. Nobody rebuilds the chase list at each renewal.
Portals navigated for you
Pace authenticates, sets the valuation period, generates the report, and downloads the file. Carriers without a portal get emailed, and followed up, until the documents arrive.
Delivered where you work
Standardized summaries land in SharePoint and on the account record in your AMS. M3 already turns loss data into forecasting, benchmarking, and mod projections, and this is the input that work runs on.
ROI
2-4 weeks
from initial scoping to production deployment
99.5%
accuracy, delivered in minutes
Built for the audit, not just the output
Every certificate and every loss run carries a record of the source documents, the checks performed, and the human approvals. As more states write certificate issuance requirements into law, consistency across thousands of certificates becomes a question you can answer.
Runs in your systems, not around them
Pace works inside your AMS, your document stores, and your existing certificate templates. There is no migration and no second system for your team to keep in step.
Exceptions are the product
Automation that only handles clean requests moves the bottleneck instead of removing it. Pace clears the routine end to end and hands the hard cases to your specialists already researched, with the conflict and the supporting documents assembled.
Spikes do not need a hiring plan
Volume surges get absorbed at consistent quality, so a new large account, or a new agency joining M3, does not arrive with a headcount request attached.
20 minutes. Your actual cert and loss-run workflow: what runs untouched, what gets flagged, where the chasing ends.