BUILT FOR THE WORLD'S LEADING CARRIERS
Trusted by leading carriers, specialty mutual groups, and tech-forward brokers
THE PACE PLATFORM
Pace is a platform for building, deploying, and managing AI agents that run insurance operations end-to-end
At its core are Pace agents.
They execute workflows across documents, systems, and communications using your SOPs.
Enterprise-grade governance and control.
Built with the integrations, auditability, and safeguards required to operate in highly regulated environments.
Pace is built solely for the insurance industry.
We already handle thousands of hours of operational work with a fraction of the headcount required by legacy models.
“Pace is not just focused on a deliverable - it’s about actually getting work done. Their approach feels fundamentally different from other AI tools and traditional BPOs.”
Terry [Lastname], WTW
INTEGRATED WITH YOUR BACK OFFICE
Why leading carriers choose Pace
Run full workflows without stitching together multiple tools.‑first; works across carriers, brokers, MGAs, TPAs
Domain-specific platform, not a general-purpose layer.
Governance, auditability, and control built in.
Deploy in weeks, not months with dedicated forward deployed engineers.mpliant for regulated workflows
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Pace agents in practice
Bring your own SOP
Agents read and execute your operating
rocedures directly.
Understand documents at scale
Process submissions, policies, claims files,
and supporting materials.
Communicate across channels
Handle email, phone, and text using
your workflows.
Take action in your systems
Call APIs, navigate portals, and operate directly
inside legacy systems.
Human-in-the-loop when needed
Review and approve sensitive actions with
full auditability.
Improve over time
Learn from QA workflows and production
feedback.
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Coordinate multi-step processes across systems.
QA workflows, reporting, change logs, and traceability.
Policy admin systems, internal tools, and
external data sources.
Forward deployed engineers support implementation and scale.