The AI-native BPO for Brokers and Wholesalers

Document Intelligence

Complex document extraction

Ingest broker emails, Loss Runs, and ACORD forms. Agents extract and key data directly into your rating engine.

Top-level Intelligence Applied

multimodal communication

Agents can work directly with all your tools, including legacy admin systems and desktop apps.

Omni-channel communication

Third Party Systems

Pace agents can communicate across all the channels your customers and partners use.

Proven ROI

Proven ROI

97%

97%

FNOL Accuracy

FNOL Accuracy

7x

7x

Increase in Claims Errors Caught

Increase in Claims Errors Caught

50%

50%

Faster Claims Processing

Faster Claims Processing

Reduced End to End Cycle time of submissions,
claims and customer requests

Reduced End to End Cycle time of submissions,
claims and customer requests

Reduced End to End Cycle time of submissions,
claims and customer requests

Policy servicing use cases

FNOL Automation

Instant triage. Process First Notice of Loss emails 24/7. Agents validate policy coverage, detect intent, and set up claim files in your CMS immediately.

Policy servicing use cases

COI, Policy Change and Endorsement Processing

Ability to triage incoming service requests across email, Text, and voice and complete good order review, NIGO resolution, submission, and response to broker.

Policy servicing use cases

Off the Shelf

Supports FNOL processing, policy servicing, claims QA, COI generation, plan setup, and other broker workflows. Configure SOPs for your specific processes without needing custom development.

Policy servicing use cases

Submission Intake & Quote Turnaround

Win more business with speed. Agents extract data from emails, ACORD forms, and loss runs, automatically populate carrier portals, and return quotes to clients—dramatically reducing time to quote.

What Customers
Say

What Customers Say

We’re delighted to be partnering with Pace. Our collaboration brings together shared ambition, complementary strengths, and a real commitment to doing things better - for our clients, colleagues, and the wider industry. This partnership will make a meaningful difference to our business model over the long term.

At RYZE, AI isn’t just a tool — it’s a strategic enabler. Partnering with Pace allowed us to reimagine how quality assurance is done, creating a process that’s faster, smarter, and more consistent across every claim.

Terry Garrett

Walt Leddy

Head of Strategy and Operations, Risk & Broking at WTW

CEO, Ryze Claim Solutions

See Pace in action.

See Pace in action.

See Pace in action.

View the platform